Privacy and data protection

Privacy Policy

How MedAuto collects, uses and protects your personal data.

Last updated: 28/09/2026

Your privacy is very important to MedAuto. We comply with applicable data-protection laws, including the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Spanish data-protection legislation. We handle your personal data securely and with care.

This Privacy Policy explains what personal information we collect through medauto.eu, why we use it and what rights you have. If you have questions, or would like to know what personal data we hold about you, please contact us.

Contact Form

You can use the contact form to ask questions, request vehicle information or a quotation, or enquire about our vehicle sourcing and export services. Depending on your request, we may collect:

  • your name
  • email address
  • telephone number
  • country or address details
  • information about the vehicle you are interested in
  • information contained in your message
  • IP address and technical information associated with your request

We use this information to respond, provide the requested information and, where applicable, prepare or perform services you request.

We retain it for as long as necessary to handle your request and, if a customer relationship or transaction results, for the period required by applicable legal and accounting obligations. Where processing is based on consent, you may withdraw that consent at any time.

Vehicle Requests and Services

If you ask us to source, inspect, purchase, transport or export a vehicle, we may need additional information, including:

  • identification information
  • contact details
  • billing information
  • delivery information
  • vehicle requirements
  • information required for export documentation
  • information required for customs or transport purposes

We use this information to provide our services, communicate with you, process transactions and comply with our legal obligations. Where necessary, it may be shared with companies or providers involved in the transaction, such as vehicle suppliers, inspection companies, transport companies, shipping companies, customs agents or documentation providers.

Disclosure to Other Companies or Institutions

We do not sell your personal data. We share it with third parties only when necessary to provide our services, comply with legal obligations or as otherwise permitted by applicable law. For a vehicle purchase or export, recipients may include:

  • vehicle suppliers or dealers
  • inspection providers
  • transport companies
  • shipping companies
  • customs or export service providers
  • governmental authorities
  • payment service providers
  • professional service providers acting on our behalf

We require providers who process personal data on our behalf to comply with applicable data-protection requirements. We may also disclose data when legally required, for example in response to a lawful request from a court, customs authority, police authority or another competent governmental institution.

Cookies

Our website uses cookies and similar technologies. Cookies are small files stored on your device. They can help the website function, remember preferences and, where permitted, help us understand how visitors use it.

Where required, we ask for your consent before using non-essential cookies. You can accept or reject them through our cookie settings when available, or disable cookies in your browser. Disabling some cookies may make parts of the site less effective.

The site currently uses Vercel Web Analytics for aggregate traffic statistics. Vercel Web Analytics does not use analytics cookies. We also use necessary cookies to remember your language and cookie choice.

Google Analytics

If Google Analytics is used on our website, we may use it to understand how visitors use the site and improve our services and performance. Where required, it will be activated only after obtaining appropriate consent.

Google may process certain information as a service provider. Its use is subject to Google's own terms and privacy documentation. We configure analytics tools in accordance with applicable data-protection and cookie requirements. Google Analytics is not currently active on this website.

Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, disclosure or destruction. We review our security measures and take reasonable steps to address potential vulnerabilities. No method of transmission or electronic storage can be guaranteed to be completely secure.

How Long We Keep Your Data

We retain personal data only for as long as necessary for the purpose for which it was collected. The period may depend on:

  • the purpose of collection
  • whether you requested services
  • whether a contractual relationship exists
  • legal, tax and accounting obligations
  • the establishment, exercise or defence of legal claims

When data is no longer necessary, we delete it or otherwise handle it according to applicable legal requirements.

Your Rights

Depending on the circumstances and applicable law, you have the right to:

  • receive information about how we process your personal data
  • access the personal data we hold about you
  • correct inaccurate or incomplete data
  • request deletion of your data
  • request restriction of processing
  • object to certain processing
  • request data portability where applicable
  • withdraw consent where processing is based on consent

You can exercise your rights by contacting us. Please provide enough information for us to verify your identity and handle your request. We will respond within the period required by applicable data-protection law.

Withdrawal of Consent

Where we process personal data based on your consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before it.

Filing a Complaint

If you believe your personal data has not been handled correctly, you can contact us so we can investigate. You also have the right to lodge a complaint with the relevant data-protection supervisory authority. In Spain, that authority is the Agencia Española de Protección de Datos (AEPD).

https://www.aepd.es

Data Controller

The entity responsible for processing your personal data is:

MedAuto

Website: https://medauto.eu

Email: Contact@medauto.eu

Telephone: +34 600 435 036

Address: Málaga, Spain

Changes to This Privacy Policy

We may update this policy if our website, services or data-processing practices change. The latest version will be published here. Please check this page periodically; the last update date appears above.

Contact Details

If you have questions about this policy, the data we hold about you or how we process it, please contact us:

MedAuto

Website: https://medauto.eu

Email: Contact@medauto.eu

Telephone: +34 600 435 036

Address: Cam. Soliva del Cañaveral, 6, Puerto de la Torre, 29190 Málaga, Spain

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